Clinical Specialist, Mechanical Circulatory Support - Medtronic
27 French Ave
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Bringyour talents to a leader in medical technology and healthcare solutions. Rooted in our long history of mission-driven innovation,our medical technologies opendoors. We support your growth with thetraining, mentorship, and guidance you need to own your future success. Join us for a career that changes lives.
CAREERSTHAT CHANGE LIVES - POSITION DESCRIPTION:
The Clinical Specialist demonstrates quality in allactions; Manages the development, administration, and, distributor and customereducation programs pertinent to Medtronic HeartWare s products andtechnology. Formulates and implementspolicies and procedures, and participates in all facets operational decisionmaking pertaining to the programs of the organizational unit. Trains and educates investigators/customerson proper use of the Medtronic HeartWare Ventricular Assist Device (HVAD)product and technology. Works with surgeons, nurses, research coordinators,cardiologists and other hospital personnel to facilitate optimal outcomesduring implant, post-operative care and long-term use of the HVAD system. Supports Field Sales on providing the best possibleoutcomes and service for our customers. Works closely with Sales team andprovides case support to wider team when required. Will partner with ChiefMedical Officer on case analysis, trouble shooting and clinical trialsupport. Collaborates with Marketing/ProductManagement, Engineering and Clinical Affairs on key projects andinitiatives. Works on problems ofmoderate scope where analysis of situations or data requires a review of avariety of factors. Exercises judgment within defined procedures and practicesto determine appropriate action. Builds productive internal/external workingrelationships.
Essential duties and responsibilities
Providesleadership and direction in all aspects of the establishment, implementation,promotion, and administration of the clinical education activities, to includeassessment, curriculum planning, communications and clinical skillsdevelopment, and educational support
Developingprofessional expertise, applies company policies and procedures to resolve avariety of issues.
Maintaincontact with customers to evaluate their clinical and educational needs
Developand execute clinical education programs designed to enhance user competencies
Cultivatesclose relationship with strategic business partners, including all trainingcenters and opinion leaders
Providesnew employee training on products, technology and materials
Assistin developing objectives, and programs for marketing and selling the Company sproducts
Providesnursing and/or medical expertise in the development, implementation, and casereports, journal articles and clinical reports from clinicians
Plans,directs, and coordinates educational workshops, and other programs, events, andactivities
Leadsefforts to place speakers on podiums at key conferences
RepresentsHeartWare at conferences and symposiums
Responsiblefor initiating site contacts, providing technical and clinical support tocustomers
Workwith other departments to establish priorities for the Company direction, newproduct development, and customer satisfaction
Inputto management any and all situations affecting clinical results and sales
MUST HAVE - BASIC QUALIFICATIONS:
INORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONSMUST BE EVIDENT ON YOUR RESUME
Minimum5 years of clinical experience
NICE TO HAVE - DESIRED/PREFERRED QUALIFICATIONS:
Medicaldevice sales within cardiac surgery, interventional cardiology or endovascularsurgery
BS/BAdegree in relevant field/discipline required such as Nursing, BiomedicalScience, Business Administration, Marketing or equivalent
Clinicaltrial experience within medical device space is a bonus.
Required Knowledge, Skills, Abilities
Ability to develop and present educational programsand/or workshops
Skill in examining and re-engineering operationsand procedures, formulating policy, and developing and implementing newstrategies and procedures
Skill in organizing resources and establishingpriorities
Knowledge of adult education and communicationprinciples and practices
Outstanding interpersonal, verbal and written communicationskills and the ability to communicate and work effectively within a diversecommunity
Desire to help others
Composed under stress
Strategic planning skills
Advanced knowledge and understanding of nursingand/or medical principles, methods, and procedures
Ability to develop, implement and evaluate clinicaleducation methodologies and assessment instruments
Ability to organize, prioritize and schedule workassignments
Working knowledge of conflict resolution andmediation principles and techniques
Must be willing and able to travel
Must reside in the United States
PHYSICAL JOB REQUIREMENTS:
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Frequent required travel to customerclinics, hospitals and offsite meetings. While performing the duties ofthis job, the employee is regularly required to be independently mobile
Continuous verbal and written communication
Frequent 2- handed lifting of up to 40 lbs.from floor to chair/table and from one to another surface at approximately thesame level
Sitting, standing and/or walking for up toeight plus hours per day
Environmental exposures include eyeprotection, infectious disease and radiation
Ability to wear 7-9 lbs of lead for extendedperiods of time while in the O.R.
Frequently required to use hands to finger,handle or feel objects, tools or controls
Ability to effectively use a mobile phone,PC, keyboard and mouse
Frequent bending/stooping, squatting andbalance
Specific vision abilities required by thisjob include close vision, distance vision, depth perception, and ability toadjust focus in relation to travel and operating a personal computer
Must be able to drive approximately 80% ofthe time within assigned territory.
Clinical Specialists are required to bewithin their assigned territory each day to be available as unscheduled needsarise. CS s are required to work a number of weekend and holidays during thequarter, as determined by local management. Weeknight call coverage is the primary responsibility of the Sales Rep,however, at times, business and/or geographical needs require a CS to bescheduled for week night coverage as approved by regional management.
Must have a valid driver's license andactive vehicle insurance policy. In addition, your driving record will bereviewed and will be considered as part of your application.
Minimum travel of 50%
Together, we can change healthcare worldwide. At Medtronic, we push the limits of whattechnology can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to maketomorrow better than yesterday. It iswhat makes this an exciting and rewarding place to be.
We can accelerate and advance our ability to createmeaningful innovations but we will only succeed with the right people on ourteam. Let s work together to addressuniversal healthcare needs and improve patients lives. Help us shape the future.
It is the policy of Medtronic to provide equalemployment opportunity (EEO) to all persons regardless of age, color, nationalorigin, citizenship status, physical or mental disability, race, religion,creed, gender, sex, sexual orientation, gender identity and/or expression,genetic information, marital status, status with regard to public assistance,veteran status, or any other characteristic protected by federal, state orlocal law. In addition, Medtronic will provide reasonable accommodations forqualified individuals with disabilities.
This employer participates in the federal E-Verifyprogram to confirm the identity and employment authorization of all newly hiredemployees. For further information about the E-Verify program, please clickhere:
The above statements are intended to describe thegeneral nature and level of work being performed by employees assigned to thisclassification. They are not intended to be construed as an exhaustive list ofall responsibilities, duties and skills required of employees assigned to thisposition.